FAQ

How do I know if you’re the one for me? Finding a photographer is not like shopping at a big box store…we are all unique, and it’s very important that we make sure that we are “meant to be!” That’s why you can expect a phone consultation before your session so that we can get the chance to chat a bit and make sure your session is completely customized to your needs!

How do I book my appointment? Use our contact form to send us a message, and we will double check your date and either give you a call or shoot you an email. Your session fee is due at time of booking to hold your appointment.

Where are you located, and how far will you travel? Our studio is located in the Howard City/Newaygo area…a beautiful place full of historical buildings, unique urban settings, rivers, dams and gorgeous landscapes! We also will travel in the general Grand Rapids area, however, lakeshore and further will incur a small fee just to cover extra expenses. Again, each situation is unique, so we will discuss it together!

What are your payment policies? We accept all major credit cards, cash, and check or money order. All returned items are subject to a $35 returned item fee, and your galleries will be taken down until other payment is made. Session fees are due at booking to hold your appointment; in the case of a wedding client, a deposit will be made at booking, and the balance due 30 days before the event. If it is necessary to make payment after 30 days (Emergency cases only) then the payments must be cash only.

What are your cancellation policies? Session fees are non-refundable deposits. If you must cancel your appointment, it may be rescheduled at no additional charge within 30 days for portrait sessions, or within 1 year for weddings.